What Is the Official WhatsApp Chat? New Feature on iOS and Android
The official WhatsApp is a newly launched chat account by WhatsApp in your chat screen, to interact with you. Through this, WhatsApp keeps sharing the latest feeds, and other helpful tips to use WhatsApp. However, this chat is only a one-way platform, i.e. you cannot message or call back to this.
WhatsApp has got the basic idea of an official account from Telegram, its staunch rival in messaging. This feature is also available to iOS users. In some areas, this feature has yet to come.
How does WhatsApp Official Chat interact with you?
Normally WhatsApp interacts with its users through 3 accounts other than the Chat account as follows:
WhatsApp Surveys: using this platform, WhatsApp gathers user feedback and statistical analysis
WhatsApp Support: Through support, WhatsApp keeps you aware of new launches, and resolves your queries. If you raise a query through email, WhatsApp support will contact you through your given email. Note that the official WhatsApp email ends with @support.WhatsApp.com. However, WhatsApp also replies to your chat threads in WhatsApp chats.
WhatsApp Business: It is a special guide for your business. Here WhatsApp keeps sharing the business strategies, tips, and tricks you can collaborate in your WhatsApp business account to gear up your business.
Advantages of WhatsApp’s Official Chat
In connection with the official WhatsApp Chat, you can get the following advantages:
- You can get your hands on the most recent changes in your WhatsApp experience.
- No need to go online for cumbersome tasks such as Data backup, exporting your chats, or other settings.
- Improve your privacy settings and optimize your profile.
Having connected with the Official WhatsApp chat is a nicer opportunity to get the cutting-edge WhatsApp experience. On the other side, someone can fake forge WhatsApp official account and ask for your private details whereas WhatsApp never does so. Be aware that, WhatsApp will never ask you about your sensitive personal details such as your payments, PIN, or other private data.